Warranty

/Warranty
Warranty 2017-06-15T16:58:32+00:00

Prismatherm has been manufacturing solar thermal systems for 2 decades, available in the Greek and international markets for both home and business applications. Based on our 20 years of experience and know-how, we manufacture high standards and quality products to ensure a long life span.

Our company provides:

Solar collectors 10 year warranty
Boilers for INOX solar water heaters 10 year warranty
Boilers for solar water heaters 7 year warranty
Electric Boilers year warranty
Floor standing boilers – Buffers 5 year warranty
Electric heaters PLUS 7 year warranty
Electric heaters ECO 4 year warranty
For all electric parts
(resistance and safety thermostat)
1 year warranty
* The warranty does not cover any breakage of crystals.
* The product warranty is valid from the date of delivery of our invoice.

Terms & Conditions:

1. In order for the guarantee to be valid, it must be completed and stamped by the dealer accompanied by proof of purchase.

2. Installation of the appliance must be carried out by a professional technician and proof of service must be issued.

3. The company does not cover damages resulting from poor connection, lack of water or thermal fluid, natural disasters or omissions of compulsory service for two years, which should be done by a professional technician who will have to show description of work done.

4. With this warranty, we are obliged to repair or replace, after technical inspection and approval of our engineer, any damaged caused and is due to a manufacturing error.

5. Our company does not cover transportation costs.

6. The visit of our technician for on-site inspection is charged with travel expenses.